FAQ's

How Can Counselling Help?

We all experience challenges at times in our lives – family tensions, work or relationship problems, loss, confusion or just feeling ‘stuck’.  If this strikes a chord, you could benefit from talking to a professional Counsellor & Psychotherapist like myself. 

 

My practice offers a safe and confidential space in which to explore problems.

​

It can be helpful to talk to someone who is not a family member or friend. A Psychotherapist/Counsellor can provide a space and a relationship that allows you to safely self-explore.

​

Neutral and non-judgmental support is provided in counselling, guiding you through evidence-based strategies and tools to assist you with your concerns. Research has shown that seeking professional counselling facilitates positive changes in the brain - this process alters unhelpful patterns of behaviour towards more helpful patterns of thinking, feeling and being. Counselling can also help to provide you with clarity, and a sense of feeling heard, supported, and understood.

 

How Many Sessions Will I Need?

The amount of sessions you need will depend entirely on your individual circumstances. You will likely get a sense of what regularity works for you. Counselling can be most effective when it is regular and consistent, particularly when you first begin the process. Typically, sessions can occur weekly or fortnightly to start with, and then decrease in frequency as you work through your concerns; however, this is flexible. Carly and yourself will assess your needs and situation, and decide together on what will work best for you.

​

What Should I expect In The First Session?

It is normal to feel nervous, worried, emotional, hopeful, or even excited about your first appointment.

​

This appointment is for you to have an opportunity to tell your story, and to have someone be present with you to hear and hold space for your thoughts, feelings and experiences. Carly is trained in meeting you at your pace, so you will not feel forced or hurried into talking about anything you are not comfortable to in your first session, or any of your sessions.

​

The first appointment is about getting to know each other and for your counsellor to learn about your world. It is also an opportunity for you to familiarise yourself with the environment, your counsellor and the counselling process, and decide whether they will be a good fit for you.

During your first session, you may wish to ask questions relating to what to expect, and how Carly can best support you.

​

Do You Offer Skype, Zoom or Telephone Counselling?

Yes, Thrive Counselling Solutions offers remote video or telephone counselling Australia Wide.

​

Can I Contact My Counsellor After Hours?

We are unavailable after opening hours. Thrive Counselling Solutions is not an emergency service - if you require immediate support, please contact emergency services or after hours counselling services such as:

​

• Police, Fire or Ambulance – 000

• Mental Health Triage (SA) -13 14 65

• Lifeline  - 13 11 14

• Kids Helpline - 1800 55 1800 (for young people up to the age of 25)

• Mensline  - 1300 78 99 78

 

Is My Information Private and Confidential?

Everything you share within your counselling sessions, from the moment you make first contact, is confidential. No one outside of the practice is able to confirm whether you are even attending Thrive Counselling Solutions, unless you provide written consent to us that we are able to share this information with another specific person.

​

The exception to this is if your counsellor becomes concerned about your safety or someone else's safety, requiring them to take steps to ensure that Duty of Care is covered. As we work from a person-centred approach, wherever possible and appropriate, these steps will always be discussed in collaboration with you prior to taking action.

​

Carly will: (a) make provisions for maintaining confidentiality in the collection, recording, accessing, storage, dissemination, and disposal of information; and (b) take reasonable steps to protect the confidentiality of your information if they were to leave Thrive, or cease to provide you with counselling.