Thrive Counselling Solution is committed to protecting your privacy. Some people who may be thinking about seeking counselling may be put off, as they want or need to discuss topics that they wish to remain confidential. This is one of the major benefits of counselling. Counselling offers a non-judgmental, confidential space for clients to discuss anything, with the knowledge that it will remain confidential. Counsellors can not discuss your information with anyone, including family members (without your consent).
Thrive Counselling Solutions Adelaide protects all information from unauthorised use, alteration, disclosure or destruction. Information both electronic and hard copies are stored securely and in the strictest of confidence. All reasonable administrative, technical and physical measures will be taken to safeguard your information.
Legally there are certain circumstances in which counsellors are legally and morally bound to release Information. These situations are:
If there is a perceived risk of harm and disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of a child, the client or another individual.
Where there is a legal obligation to provide information (e.g. court subpoena)
With your consent as part of your engagement with our service (e.g. referral to another service, support letter, sharing of information between two services both working with you).
Confidentiality in counselling is vital and creates a space where the client can explore sensitive subjects in the knowledge that the counsellor will not repeat or misuse the information discussed outside of the counselling room. For the counsellor, maintaining confidentiality within certain limitations is an ethical responsibility, and it is part of what makes counselling different from other relationships.
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